Want to join an amazing team while working to make a difference in the lives of those in the WNY community?

Consider joining the Belmont family!

As a leading non-profit human service agency, Belmont Housing Resources is dedicated to expanding affordable housing opportunities in Western New York. Established in 1977 and focused on community needs, we are unique in our ability to offer a broad scope of programs and services to meet the affordable housing needs of seniors, individuals with disabilities, and families.

Belmont Housing Resources offers a business-casual, team-oriented work environment. We provide opportunities for career growth and advancement to employees at all levels.

In addition, Belmont offers comprehensive benefits and competitive salaries.

If you are looking for a career where you can make a difference in the lives of many, consider Belmont Housing Resources for WNY.

Thank you for your interest in a housing career with Belmont Housing Resources for WNY.

All job openings are posted on our website and applications are accepted only through our website. Both a cover letter and resume are required in order to be considered for a job opening. Applications will only be reviewed after the posting has closed.

Current Job Postings

Housing Counselor

Posted 12/2021

Housing Counselor

SUMMARY OF DUTIES:               The Housing Counselor – Homeownership Programs provides comprehensive individual pre & post-purchase counseling, homebuyer education, and group education services. Housing Counselors must be solutions-oriented problem solvers who are understanding and nonjudgmental. This position requires the use of independent judgement and decision-making skills. Duties include counseling and interviewing individuals & families with respect to their overall financial situation as it relates to home ownership, budgeting, debt reduction, and credit re-building. Housing Counselors act as advocate for the community, and build relationships with partners such as lenders, real estate agents, and municipalities.

SUPERVISORY:         None 

EDUCATION &/or EXPERIENCE:        Bachelor's degree and 2 year’s relevant experience or equivalent combination of education and experience. Related experience should include knowledge of housing, banking, lending, and/or real estate.

Application Deadline: January 19, 2022

Click HERE to Apply

Belmont Housing Resources for WNY is an Equal Opportunity/Affirmative Action/Disabled/Veteran Employer and strong advocate of workforce diversity.

Housing Inspector

Posted 01/2022

Housing Inspector

Summary of Duties:  This individual will be responsible for inspecting rental housing to ensure that housing assisted through the Section 8 Programs are in compliance with Federal housing quality standards.

Essential Duties and Responsibilities

• Inspects rental housing to determine its compliance with federal housing quality standards; records findings using iPad and HousingPro software.

• Advises landlords and tenants on correcting HQS deficiencies.

• Recommends revisions to HQS comments list, inspection forms, letters and policies.

• Assists in scheduling inspections.

Education and/or Experience:  Bachelor's degree or Associate's degree in a related field with two years of experience or equivalent combination of education and experience.

Skills/Requirements:  Candidate must have strong communication and customer service skills to evaluate rental housing according to Federal standards and advise owners on correcting deficiencies.  Individual with basic construction or property inspection experience preferred.  Must have clean and valid driver's license, reliable transportation, and adequate auto insurance.  Majority of time is spent on the road throughout Erie County.  Mileage reimbursement and excellent benefits provided.

Deadline to Apply:  January 19, 2022

Click Here to apply

Belmont Housing Resources for WNY is an Equal Opportunity/Affirmative Action/Disabled/Veteran Employer and strong advocate of workforce diversity.

Housing Specialist

Posted 9/2021

Summary of Duties: Through the effective administration of Section 8 renters assistance programs, the housing specialist assists families and individuals in meeting their need for decent, affordable housing.

Essential Duties and Responsibilities: 

• Gain thorough knowledge of applicable federal statutes and regulations, administrative policies and procedures and program rules.

• Gain comprehensive knowledge of local housing market and service providers in order to provide effective referrals to clients.

• Guide clients through the determination of their housing needs, preferences and solutions.

• Assist clients with their housing search and rent/lease negotiations.

• Present required program orientation to new Section 8 recipients; two-hour classroom presentations.

• Request inspection of clients’ selected housing and monitor the completion of required repairs.

• Conduct frequent income determinations for program participants to determine initial and continued eligibility; determine voucher size.

• Calculate household income, subsidy, tenant rent and utility allowance; respond to all reported changes in household income or composition in a timely manner.

• Ensure that tenant rent and subsidy comply with program regulations.

• Determine the reasonableness of requested rents by surveying comparable housing units in the same market area; negotiate rents with landlords as necessary.

• Prepare final papers for all new Housing Assistance Payments (HAP) Contracts and obtain required signatures; submit for subsidy payment.

• Mediate tenant/landlord conflicts as necessary.

• Ensure landlord compliance with HUD-prescribed HAP Contract, and tenant compliance with HUD-prescribed Housing Choice Voucher.

• In cases of tenant termination, gather accurate, detailed verification of violation(s) and present at informal hearing; include clear timeline of events along with regulatory and policy citations.

• Administer rental assistance for 360-400 clients/households; requires excellent organizational and time-management skills due to fast-paced environment and frequent interruptions.  Business conducted face-to-face, over the phone and via email and USPS.

• Provide unbiased and culturally sensitive customer service to a wide range of clients.

• Solve numerous common and uncommon problems while navigating difficult and/or sensitive situations and complying with program regulations.

• Maintain accurate computer records and tenant files; ensure the confidentiality of tenant information.

• Explain the Section 8 program to potential landlords and encourage their participation.

Education and/or Experience:  Bachelor's degree in a related field, or Associate's degree with two years relevant experience, or equivalent combination of education and/or related experience.  Related experience could include case management, customer service, teaching or training, social work and property management, to name but a few examples.

Skills:  Basic understanding of local housing market and available human services helpful, along with understanding of customer service principles.  Must be computer literate; comfortable with basic computer applications.  Ability to read, analyze and interpret regulations, reports, leases and HAP (Housing Assistance Payments) Contracts, as well as a variety of income and expense documents (verification).  Ability to respond to common inquiries or complaints from customers.  Ability to compile/write reports that conform to generally accepted style and format and are understandable to their audience.  Ability to communicate effectively one-on-one with clients and co-workers in a professional and respectful manner.  Ability to make oral presentations to large and small groups beneficial.  Ability to work independently, manage time and organize work flow.  Must be sensitive to people's difficulties and capable of responding to clients in a non-judgmental manner.  Must be able to work through interruptions and meet monthly deadlines.

Application Deadline:  January 19, 2022

Click Here to Apply

Belmont Housing Resources for WNY is an Equal Opportunity/Affirmative Action/Disabled/Veteran Employer and strong advocate of workforce diversity.

Housing Resource Specialist

Posted 1/22

Belmont Housing Resources for WNY is recruiting for the following position:

    Housing Resource Specialist

REPORTS TO:  Housing Programs Manager

SUMMARY:  Assist families and individuals in meeting their need for decent, affordable housing by providing housing search assistance and linkages to community resources, determining eligibility for financial/rental assistance and conducting informational outreaches to the public. The Housing Resource Specialist (HRS) may be assigned to work with a particular group of clients such as Section 8 recipients, unassisted renters, veterans and their families, homeless individuals, and families, etc. Position will be assigned to both resource room/reception as well as additional duties that will be done at workstation.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Develop thorough knowledge of resources available in the Center and of services offered by area human service agencies, Programs for the Homeless, emergency assistance programs, community resources, web sites etc.; orient clients to all of the housing resources available in the Center.
  • Assist clients in determining their housing needs, preferences, and solutions, refer when appropriate. Provide triage for programs Belmont is administering and provide applications and referrals to Belmont managed properties (phone and walk-in).
  • Assist clients with their housing searches using knowledge of WNY rental market, Affordable Housing Lists, Moderate Rehabilitation vacancies, housing options for people who are homeless, and other housing opportunities.
  • Assist housing with administrative duties which include intake, data entry, mail merges, mailings, producing certificates, collecting documentation and processing of applications.
  • Research and update and maintain Affordable Housing and Subsidized Units list. Assist with creating, revising, and enhancing Housing Resource materials and services.
  • Provide clients with referrals for other community services, as needed.
  • Maintain accurate computer records, tenant files; ensure confidentiality of client data.
  • Assist clients to access computers, scanning/uploading documents in Kiosks, and phones, explain allowed uses.
  • Identify clients who may benefit from homeownership or financial counseling/training and make referral to appropriate programs.
  • Provide back up to reception/phones and front desk when receptionist is on break or vacation.
  • Other duties as assigned

EDUCATION and/or EXPERIENCE:  Bachelor's degree in a related field, or Associate's degree with two years relevant experience, or equivalent combination of education and/or related experience.  Related experience could include case management, customer service, teaching or training, social work and property management, to name but a few examples.

SKILLS:  Ability to work independently and manage time and organize workflow. Interpersonal, listening, organizational and computing skills.  Must be sensitive to people’s difficulties and capable of responding to clients in a non-judgmental manner.

APPLICATION DEADLINE: February 2, 2022

Click Here to Apply

Belmont Housing Resources for WNY is an Equal Opportunity/Affirmative Action/Disabled/Veteran Employer and strong advocate of workforce diversity.

Maintenance Technician

Posted 12/2021

Summary

Responsible, under the direction of the Site Manager, for the overall maintenance of the physical plant and to keep the Site Managers and Senior Maintenance Technician fully informed of the site's status.

Essential Duties and Responsibilities.  The Maintenance Technician is directly responsible for supervising and/or performing the following:

  • Preventative/scheduled maintenance programs
  • Repair projects
  • Purchasing and maintenance of materials, supplies, inventories, and good vendor relations
  • Site custodial work
  • Site grounds work
  • Cycle painting - interior/exterior
  • Apartment renovations/turns
  • Site extermination program
  • General site administration
  • Safety

Education and/or Experience  High school diploma or general education degree (GED); four years relevant maintenance experience and/or training; or equivalent combination of education and experience.

APPLICATION DEADLINE: January 19, 2022

Click Here to Apply

Belmont Housing Resources for WNY is an Equal Opportunity/Affirmative Action/Disabled/Veteran Employer and strong advocate of workforce diversity.

Property Manager

Posted 1/2022

Property Manager 

SUMMARY

The Property Manager is responsible for all operational and financial aspects of the portfolio of properties assigned and meeting company goals in those areas.  Results are achieved by facilitating the optimum performance of the properties in areas such as personnel training, management and development, leasing, collections, resident services, maintenance, revenue enhancement, capital improvements, information reporting and compliance will all applicable laws and company policies. Assists VP Property Operations with special projects and administrative tasks.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  1. Maintaining the physical asset:
  2. Works with site staff to ensure that property is being maintained to performance standards and that optimum REAC scores are achieved
  3. Approves expenditures that exceed Site Manager and/or Maintenance Technician authority
  4. Performs regular quality control visits to site
  1. Regulatory Compliance
  2. Supervises site manager's leasing and recertification activities to ensure strict adherence to governmental regulatory requirements.
  3. Identifies needed areas of training (department-wide or staff-specific) to address results of compliance reviews
  4. Responsible for maintaining complete regulatory compliance
  1. Marketing and leasing:
  2. Supervises site manager's leasing activities (i.e. applications, selection of residents, and assignment of dwelling units)  to ensure they promote full occupancy and are in accordance with NY State Real Property law and governmental regulatory requirements..
  3. Approves all advertising and marketing programs;
  4. Regularly reports on occupancy;
  5. Makes recommendations to improve marketing and leasing programs.
  6. For new properties, attends pre-occupancy meetings with government agencies, attends construction meetings and works with contractor to ensure effective turnover of project.
  7. Ensures compliance with fair housing laws and affirmative marketing requirements.
  1. Rent management
  2. Supervises rent collection policies and implementation of collection programs.
  3. Submits requests for rent increases to appropriate regulatory agencies.
  1. Financial reporting and control:
  2. Ensures timely budget preparation;
  3. Reviews monthly financial reporting and provides explanation of variances and takes corrective action where needed
  4. Ensures timely and effective approval of invoices for payment;
  5. Reports budget information to accounting on a timely basis;
  6. Ensures high occupancy rates.
  1. Administration:
  2. Prepares management plan;
  3. Directs production of reports to appropriate government agencies and property owners.
  4. Handles employee selection, training, and control, and assures that all supervised employees comply with the appropriate policies and procedures.
  5. Establishes programs for employee training and development
  6. Interfaces with outside professionals regarding legal, accounting, insurance, tax, and other matters, as appropriate;
  7. Evaluates and makes recommendations to VP Property Operations on requests for reasonable accommodations.
  8. Promotes harmonious relations among residents, property management staff, and persons of the community.
  9. Handles any emergencies that may arise on site;
  10. Reports to the VP Property Operations regularly on the status of properties including such information as occupancy and turnover rates, resident relations, physical condition, etc.
  11. Communicates all problems and makes recommendations to VP Property Operations.

 

 

SUPERVISORY RESPONSIBILITIES

Directly supervises Site Managers, Assistant Site Managers, Service Coordinators, and Resident Assistants as assigned.   Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees including recommending termination; addressing complaints and resolving problems.

QUALIFICATIONS  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

EDUCATION and/or EXPERIENCE

Bachelor's degree (B. A.) plus minimum 2 years relevant experience, or Associate's degree with a minimum four years relevant experience or equivalent combination of education and related experience.   The relevant experience must consist of a minimum of 2 years property management experience with supervisory responsibilities.

Application Deadline:

January 26, 2022

Click HERE to Apply

Belmont Housing Resources for WNY is an Equal Opportunity/Affirmative Action/Disabled/Veteran Employer and strong advocate of workforce diversity.

Site Manager

Posted 10/21

Site Manager 

Summary of Duties: Manages affordable housing property for owners in the most effective and economical manner, involving leasing, resident management, financial reporting and control, and works with the maintenance technician to ensure effective maintenance of the physical asset.

Essential Duties and Responsibilities:

• Marketing and Leasing

· Monitors waitlist to ensure site maintains adequate number of applicants on waiting list.

· Responsible for placing rental ads and implementing marketing programs; makes recommendations to improve marketing and leasing programs.  Prepares marketing reports.

· Establishes rapport with each prospective resident, determines needs, presents property and appropriate apartment(s), and obtains commitment to rent, all in a manner consistent with management's customer service and fair housing policies.  Follows up on undecided prospects.

· Reviews rental applications for eligibility, conducts applicant screening, makes rental decisions and conducts move-in certifications in accordance with regulatory agency requirements.

· Conducts new resident orientation and move-in inspection.

• Maintaining the physical asset:

· Conducts thorough interior and exterior inspections to ensure physical upkeep, repairs, replacements, and/or improvements on the property.  Makes recommendations for other services such as extermination, or carpet cleaning, within budgetary constraints.

· Receives all service requests, distributes to appropriate staff and monitors for completion and resident satisfaction.

· Monitors the progress of make-ready unit prep to ensure their timely completion within established department quality standards and time parameters.

· Ensures optimal curb appeal through interior and exterior property inspections, coordinating improvements with Maintenance Technicians and/or Contractors.  Makes recommendations for future curb appeal enhancements.

· Oversees the completion of monthly safety inspections conducted by Maintenance Technician and assures that deficiencies are rectified.

· Complies with site's emergency plan and works with Maintenance Technician to make recommendations on improvements to the plan.

• Resident management:

· Ensures timely rent collections and resolves delinquencies according to company policy.  Keeps Property Manager apprised of all delinquencies.

· Promotes harmonious relations among residents, Property Management staff, and persons of the community.  Resolves resident complaints and keeps Property Manager informed of situation.

· Conducts lease renewal procedure, recertifications and semi and/or annual unit inspections on a timely basis and in accordance with regulatory agency requirements.

· Assists residents to obtain supportive services on an as needed basis.

· Supervises move-in and move-out procedures.

• Financial reporting and control:

· Assists in preparation of the budget and reviews financial reports on a monthly basis and reports to Property Manager on budget variances.

· Approves invoices for payment in accordance with company policies.

· Approves maintenance payroll information on a timely basis

· Prepares and maintains inventory of all office equipment.

• Administration:

· Supervises site staff and ensures that all supervised employees comply with the appropriate policies and procedures.

· Maintains property files and records in accordance with department standards.

· Handles emergencies that arise on site and prepares required incident reports.

· Reports to Property Manager on status of site including occupancy rates, turn over times, and delinquencies through the timely submission of all required reports.

· Utilize all components of Property Management software as directed by Property Manager and in accordance with regulatory agency requirements.

Supervisory:  Supervises maintenance technician.

Requirements:  Requires Real Estate Salespersons License, successful completion of applicable regulatory and fair housing certifications and basic property management certification within 12 months of employment.  Senior Housing and Tax Credit experience a plus.

Education and/or Experience:  Bachelor's degree in related field plus one year relevant experience and training; or equivalent combination of education and related experience.

Skills:  Ability to identify and resolve problems in timely manner; to manage difficult or emotional customer situations; to manage competing demands and work effectively as a team member; to write and speak clearly; and to calculate figures and amounts such as percentages.  Successful candidate will demonstrate considerable ability to treat others with respect and consideration regardless of their status or cultural differences.

Application Deadline:

January 19, 2022

Click HERE to Apply

Belmont Housing Resources for WNY is an Equal Opportunity/Affirmative Action/Disabled/Veteran Employer and strong advocate of workforce diversity.

AmeriCorps Opportunity at Belmont

Belmont currently has one AmeriCorps position available.  Please note the following:

  • 1 year term starting 10/4/21 for 1700 total hours

  • $16,000 living stipend

  • $6,345 education award that can be used to pay student loans or future post-secondary education

  • Plus the AmeriCorps offers health insurance, childcare assistance, and student loan forbearance

Please click here for more information about AmeriCorps

Financial Education Center Position

(click link for more details and to apply) - https://my.americorps.gov/mp/listing/viewListing.do?fromSearch=true&id=105584


Benefits Overview

Belmont Housing Resources offers a comprehensive benefits plan designed to meet the needs of all our employees:

• Medical/Dental/Vision Insurance
• 401(k) retirement plan with matching contributions
• Short-term and long-term disability coverage
• Paid FMLA
• Group life insurance
• Accident and Critical Illness insurance
• Flexible Spending and Health Savings accounts
• Paid time off and paid holidays
• Tuition reimbursement
• Flexible work schedules
• Free parking

Belmont's Values

Service: Superior attention to the needs of all our internal and external customers.
Integrity: The highest levels of professionalism, honesty, and ethical standards.
Relationships: Long-term collaborations to enhance our services.
Inclusiveness: A culture that acknowledges, respects and celebrates differences and recognizes the value of every individual.
Productivity: Optimal results without compromising quality.

Belmont Housing Resources for WNY is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department at 716-884- 7791. For further information about Equal Opportunity, please click on the links below: 

Belmont's Competitive Advantages

• Highly specialized knowledge
• Humanitarian motivation
• Proven track record
• Focused on goals and results
• Fiscal responsibility