Want to join an amazing team while working to make a difference in the lives of those in the WNY community?
Consider joining the Belmont family!
As a leading non-profit human service agency, Belmont Housing Resources is dedicated to expanding affordable housing opportunities in Western New York. Established in 1977 and focused on community needs, we are unique in our ability to offer a broad scope of programs and services to meet the affordable housing needs of seniors, individuals with disabilities, and families.
Belmont Housing Resources offers a business-casual, team-oriented work environment. We provide opportunities for career growth and advancement to employees at all levels.
In addition, Belmont offers comprehensive benefits and competitive salaries.
If you are looking for a career where you can make a difference in the lives of many, consider Belmont Housing Resources for WNY.
Thank you for your interest in a housing career with Belmont Housing Resources for WNY.
All job openings are posted on our website and applications are accepted only through our website. Both a cover letter and resume are required in order to be considered for a job opening. Applications will only be reviewed after the posting has closed.
Current Job Postings
Housing Specialist Full Time (35 hours/week)
Grade 3 ($34,445-46,248)
MULTIPLE POSITIONS TO FILL!
Summary of Duties: Through the effective administration of Section 8 renters assistance programs, the housing specialist assists families and individuals in meeting their need for decent, affordable housing.
Essential Duties and Responsibilities:
• Gain thorough knowledge of applicable federal statutes and regulations, administrative policies and procedures and program rules.
• Gain comprehensive knowledge of local housing market and service providers in order to provide effective referrals to clients.
• Guide clients through the determination of their housing needs, preferences and solutions.
• Assist clients with their housing search and rent/lease negotiations.
• Present required program orientation to new Section 8 recipients; two-hour classroom presentations.
• Request inspection of clients’ selected housing and monitor the completion of required repairs.
• Conduct frequent income determinations for program participants to determine initial and continued eligibility; determine voucher size.
• Calculate household income, subsidy, tenant rent and utility allowance; respond to all reported changes in household income or composition in a timely manner.
• Ensure that tenant rent and subsidy comply with program regulations.
• Determine the reasonableness of requested rents by surveying comparable housing units in the same market area; negotiate rents with landlords as necessary.
• Prepare final papers for all new Housing Assistance Payments (HAP) Contracts and obtain required signatures; submit for subsidy payment.
• Mediate tenant/landlord conflicts as necessary.
• Ensure landlord compliance with HUD-prescribed HAP Contract, and tenant compliance with HUD-prescribed Housing Choice Voucher.
• In cases of tenant termination, gather accurate, detailed verification of violation(s) and present at informal hearing; include clear timeline of events along with regulatory and policy citations.
• Administer rental assistance for 360-400 clients/households; requires excellent organizational and time-management skills due to fast-paced environment and frequent interruptions. Business conducted face-to-face, over the phone and via email and USPS.
• Provide unbiased and culturally sensitive customer service to a wide range of clients.
• Solve numerous common and uncommon problems while navigating difficult and/or sensitive situations and complying with program regulations.
• Maintain accurate computer records and tenant files; ensure the confidentiality of tenant information.
• Explain the Section 8 program to potential landlords and encourage their participation.
Education and/or Experience: Bachelor's degree in a related field, or Associate's degree with two years relevant experience, or equivalent combination of education and/or related experience. Related experience could include case management, customer service, teaching or training, social work and property management, to name but a few examples.
Skills: Basic understanding of local housing market and available human services helpful, along with understanding of customer service principles. Must be computer literate; comfortable with basic computer applications. Ability to read, analyze and interpret regulations, reports, leases and HAP (Housing Assistance Payments) Contracts, as well as a variety of income and expense documents (verification). Ability to respond to common inquiries or complaints from customers. Ability to compile/write reports that conform to generally accepted style and format and are understandable to their audience. Ability to communicate effectively one-on-one with clients and co-workers in a professional and respectful manner. Ability to make oral presentations to large and small groups beneficial. Ability to work independently, manage time and organize work flow. Must be sensitive to people's difficulties and capable of responding to clients in a non-judgmental manner. Must be able to work through interruptions and meet monthly deadlines.
Application Deadline: Open Until Filled
Click Here to Apply
Belmont Housing Resources for WNY is an Equal Opportunity/Affirmative Action/Disabled/Veteran Employer and strong advocate of workforce diversity.
Housing Resource Specialist
Full Time (35 Hours/week)
Grade 3 ($34,445-46,248)
REPORTS TO: Housing Programs Manager
SUMMARY: Assist families and individuals in meeting their need for decent, affordable housing by providing housing search assistance and linkages to community resources, determining eligibility for financial/rental assistance and conducting informational outreaches to the public. The Housing Resource Specialist (HRS) may be assigned to work with a particular group of clients such as Section 8 recipients, unassisted renters, veterans and their families, homeless individuals, and families, etc. Position will be assigned to both resource room/reception as well as additional duties that will be done at workstation.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Develop thorough knowledge of resources available in the Center and of services offered by area human service agencies, Programs for the Homeless, emergency assistance programs, community resources, web sites etc.; orient clients to all of the housing resources available in the Center.
- Assist clients in determining their housing needs, preferences, and solutions, refer when appropriate. Provide triage for programs Belmont is administering and provide applications and referrals to Belmont managed properties (phone and walk-in).
- Assist clients with their housing searches using knowledge of WNY rental market, Affordable Housing Lists, Moderate Rehabilitation vacancies, housing options for people who are homeless, and other housing opportunities.
- Assist housing with administrative duties which include intake, data entry, mail merges, mailings, producing certificates, collecting documentation and processing of applications.
- Research and update and maintain Affordable Housing and Subsidized Units list. Assist with creating, revising, and enhancing Housing Resource materials and services.
- Provide clients with referrals for other community services, as needed.
- Maintain accurate computer records, tenant files; ensure confidentiality of client data.
- Assist clients to access computers, scanning/uploading documents in Kiosks, and phones, explain allowed uses.
- Identify clients who may benefit from homeownership or financial counseling/training and make referral to appropriate programs.
- Provide back up to reception/phones and front desk when receptionist is on break or vacation.
- Other duties as assigned
EDUCATION and/or EXPERIENCE: Bachelor's degree in a related field, or Associate's degree with two years relevant experience, or equivalent combination of education and/or related experience. Related experience could include case management, customer service, teaching or training, social work and property management, to name but a few examples.
SKILLS: Ability to work independently and manage time and organize workflow. Interpersonal, listening, organizational and computing skills. Must be sensitive to people’s difficulties and capable of responding to clients in a non-judgmental manner.
Click Here to Apply
Belmont Housing Resources for WNY is an Equal Opportunity/Affirmative Action/Disabled/Veteran Employer and strong advocate of workforce diversity.
Maintenance Custodian
Full Time - 40 Hours/week
Grade 1 - ($15.00 - $18.00)
SUMMARY OF DUTIES: Maintains apartment community (or portfolio of communities) in a clean and orderly condition, including interiors, exteriors, common areas, vacant units and grounds. Assists in other types of basic maintenance when necessary.
SUPERVISORY: None
EDUCATION &/or EXPERIENCE: High school diploma or general education degree (GED), or one year of related experience and/or training; or equivalent combination of education and experience.
Reliable transportation and valid drivers license required.
APPLICATION DEADLINE: Open Until Filled
Click Here to Apply
Belmont Housing Resources for WNY is an Equal Opportunity/Affirmative Action/Disabled/Veteran Employer and strong advocate of workforce diversity.
Maintenance Technician Full Time (40 Hours/week)
Grade 3 ($18-22/hour)
Positions located in Erie and Niagara Counties
Summary:
Responsible, under the direction of the Site Manager, for the overall maintenance of the physical plant and to keep the Site Managers and Senior Maintenance Technician fully informed of the site's status.
Essential Duties and Responsibilities: The Maintenance Technician is directly responsible for supervising and/or performing the following:
- Preventative/scheduled maintenance programs
- Repair projects
- Purchasing and maintenance of materials, supplies, inventories, and good vendor relations
- Site custodial work
- Site grounds work
- Cycle painting - interior/exterior
- Apartment renovations/turns
- Site extermination program
- General site administration
- Safety
Education and/or Experience: High school diploma or general education degree (GED); four years relevant maintenance experience and/or training; or equivalent combination of education and experience.
Reliable transportation and valid driver's license required.
APPLICATION DEADLINE: Open Until Filled
Click Here to Apply
Belmont Housing Resources for WNY is an Equal Opportunity/Affirmative Action/Disabled/Veteran Employer and strong advocate of workforce diversity.
Resident Services Coordinator
Full Time 35 Hours/week
GRADE 4 - ($40,767 - $56,505)
Summary of Duties:
The Resident Services Coordinator's (RSC) role is to enable residents to live as independently and self-sufficiently as possible by informing them of available resources, assisting them is obtaining the services they choose to use and advocating for the resident when necessary. The RSC is committed to working with people in a way this is non judgmental, non-intrusive, confidential and that promotes resident empowerment, autonomy and dignity.
Supervisory: None
Essential Duties and Responsibilities:
• Provides general service management which includes intake, education (services available and application procedures) and referral of residents to service providers in the general community. These social services may include meals-on-wheels, transportation, home health aides, homemakers, financial assistance, counseling, preventative health screening, and other needed services.
• Establish and maintain contacts at service provider agencies that would facilitate our residents getting the services they need. This also assists the RSC with their resident advocate responsibilities.
• Sponsors educational events, seeking resident input on the selection of subjects which could relate to health care, agency, support, life skills, referral sources, etc.
• Facilitates the formation of Resident Associations within a property (in conjunction with the Site Manager).
• Monitors the on-going provision of services from community agencies and keeps the case management and provider agency current with the progress of the individual. Manages the provision of supportive services where appropriate.
• Serves as a resident advocate and liaison with community agencies, networks with community providers and seeks out new services available to the residents.
• Assists the residents in building informal support networks with other residents, family and friends. Mediates disputes among residents or refer residents to mediation.
• Assists in resolving problems facing the housing community, concerning, but not limited to, housing, crime prevention, transportation, meal programs, and health care.
Education and/or Experience: MSW preferred or Master's Degree in other related field (i.e. gerontology, mental health, counseling) and one to two years related experience working with senior citizens and/or adults with physical disabilities. A Bachelor's degree (BA) in a related field will be considered with four years related experience. Related experience includes prior work as a resident service coordinator or working in a social service or educational position providing assessment and social service referrals.
Additional Educational Requirements: A minimum of 36 hours of training prior to hire, or obtained within the first 12 months of employment, covering all of the following areas: the aging process (if serving the elderly); elder services (if serving the elderly); strategies for dealing with cognitive impairments (if serving the elderly/disabled); economic development and employment opportunities (if serving families); domestic violence, elder abuse and child abuse; building safe communities; disability services; eligibility for and procedures of federal and applicable state entitlement programs; legal liability issues relating to providing service coordination; drug and alcohol use and abuse; mental health issues and strategies for communicating effectively in difficult situations. A minimum of 12 hours continuing education is required each year thereafter.
Skills: Considerable ability to interact with clients in a compassionate and non-judgmental manner. Ability to plan, set and achieve realistic and challenging goals while working in an independent setting. Ability to build effective relationship with service agencies. Demonstrated working knowledge of entitlement programs, supportive services and other resources for the resident population.
Click HERE to Apply
Belmont Housing Resources for WNY is an Equal Opportunity/Affirmative Action/Disabled/Veteran Employer and strong advocate of workforce diversity.
Housing Residential Rehabilitation/Construction Specialist
Full Time Position - (35 hours/week)
GRADE 4 - ($40,767 - $56,505)
Summary of Duties:
The primary objectives of the position of Rehabilitation Specialist are to administer the rehabilitation component of the organization's housing rehabilitation programs in matters relating to construction, rehabilitation and interaction with third-party inspectors (e.g.: DHCR, HUD).
Essential Duties and Responsibilities include the following. Other duties may be assigned.
•Acts as primary representative for Belmont Housing Resources for WNY in its Housing Rehabilitation programs, including: HUD Community Development Block Grant Program, HUD Rental Rehabilitation Program and HUD HOME Investment Partnership Program.
•Determines initial feasibility of proposed projects.
•Conducts initial property inspections and prepare cost estimates.
•Prepares written specifications and bid packages.
•Assists owners/tenants with project bidding.
•Prepares contracts and change orders as needed.
•Conducts inspections of work in progress.
•Prepares and submits vouchers for progress and final payments to contractors.
•Maintains accurate records for each owner/tenant as required by each program.
•Compiles and submit and immediate supervisor accurate reports of program status.
•Prepares and submits vouchers for contract expenses.
•Keeps immediate supervisor apprised as to program status, issues, problems.
•May assist and advise the Development Department with regard to design and construction requirements of various funding agencies.
•Acts as liaison with third-party inspectors.
•Assists in the preparation and monitoring of program contract budgets and in financial control functions.
Education and/or Experience:
Bachelors Degree plus 2 years experience or an Associate’s Degree plus 4 yrs. experience or equivalent combination of education and experience in housing construction, rehabilitation, or related fields.
Computer Skills:
To perform this job successfully, an individual should be computer literate and have knowledge of Project Management software and Word Processing software.
Certificates, Licenses, Registrations:
Valid NYS Drivers License and acceptable driving record.
Other Skills and Abilities:
Basic knowledge of all phases of housing rehabilitation. Ability to supervise contractors.
Other Qualifications: Reliable transportation
Application Deadline: Open until filled
Click HERE to Apply
Belmont Housing Resources for WNY is an Equal Opportunity/Affirmative Action/Disabled/Veteran Employer and strong advocate of workforce diversity.
Benefits Overview
Belmont Housing Resources offers a comprehensive benefits plan designed to meet the needs of all our employees:
• Medical/Dental/Vision Insurance
• 401(k) retirement plan with matching contributions
• Short-term and long-term disability coverage
• Paid FMLA
• Group life insurance
• Accident and Critical Illness insurance
• Flexible Spending and Health Savings accounts
• Paid time off and paid holidays
• Tuition reimbursement
• Flexible work schedules
• Free parking and On-site Gym
Belmont's Values
Service: Superior attention to the needs of all our internal and external customers.
Integrity: The highest levels of professionalism, honesty, and ethical standards.
Relationships: Long-term collaborations to enhance our services.
Inclusiveness: A culture that acknowledges, respects and celebrates differences and recognizes the value of every individual.
Productivity: Optimal results without compromising quality.
Belmont Housing Resources for WNY is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department at 716-884- 7791. For further information about Equal Opportunity, please click on the links below:
Belmont's Competitive Advantages
• Highly specialized knowledge
• Humanitarian motivation
• Proven track record
• Focused on goals and results
• Fiscal responsibility